To ensure the safety of our customers, we have implemented several safety measures.

No-Contact Delivery

Health & Sanitization

Frequently Asked Questions

  • How can a customer pay digitally for cash orders?

At the time of delivery, the customer can choose to pay digitally. In such a case, the customer can inform the delivery partner over call and they will be sent a digital payment link via SMS. The customer can use that link to pay through UPI, Wallets or Credit/Debit Cards.

  • What is OTP Verification?

Instead of physically signing the delivery receipt, customers can verify the delivery through OTP verification. In such a case, the customer will receive an OTP through SMS. The delivery partner will call the customer and ask for this OTP. Once the OTP has been verified then only the order will be marked as delivered.

  • How can a customer reject at doorstep?

For prepaid and cash orders, if a customer doesn’t like the condition of the package or has any other issues – they can choose to not accept the order, and the payment will be refunded right away.